Legal

Terms of Service

These terms govern your access to and use of SeamlessTopup services.

Effective February 4, 2026Last updated February 4, 2026

Quick Summary

Key points to help you understand the essentials.

  • Use SeamlessTopup only for lawful transactions and with accurate recipient details.
  • You are responsible for keeping your account credentials secure.
  • Completed digital transactions (airtime, data, bills) are typically final.
  • We may update services or these terms; material changes will be posted here.

Need Help?

Questions about these Terms? We're here to help.

Contact Support

1. Acceptance of Terms

By accessing or using SeamlessTopup, you agree to these Terms of Service and our Privacy Policy.

If you do not agree, please do not use the platform.

2. Eligibility

You must be at least 18 years old and capable of entering into a binding agreement.

You are responsible for complying with all applicable laws and regulations in Nigeria.

3. Account Registration & Security

You agree to provide accurate, current, and complete information during registration and to keep it updated.

You are responsible for all activity on your account and for safeguarding your login credentials.

4. Services & Transactions

SeamlessTopup enables you to purchase airtime, data, and pay bills through supported networks and service providers.

Please confirm all transaction details before confirming payment.

  • Transactions are processed automatically; delivery times may vary by network or provider.
  • Once a transaction is completed successfully, it is generally irreversible.
  • Failed or pending transactions may be reversed or credited in line with our Refund Policy.

5. Pricing, Fees, and Taxes

Prices and fees are shown before you complete a transaction and may change from time to time.

You are responsible for any applicable taxes or levies related to your use of the services.

6. Prohibited Use

You agree not to misuse the platform, including engaging in fraud, unauthorized access, or activities that disrupt our services.

  • No fraudulent or deceptive transactions.
  • No attempts to reverse, manipulate, or exploit payment flows.
  • No abuse of promotions, referral programs, or pricing tiers.

7. Wallet Funding and Withdrawals

Wallet funding methods and availability may vary by bank, provider, or payment channel.

Withdrawals, where available, are subject to verification, limits, and processing times.

8. Service Availability

We aim for high availability but do not guarantee uninterrupted service. Maintenance, outages, or third-party issues may occur.

We may modify, suspend, or discontinue any part of the services at any time.

9. Intellectual Property

All content, branding, and software on SeamlessTopup are owned by or licensed to us and protected by applicable laws.

You may not copy, modify, or distribute our content without written permission.

10. Disclaimers and Limitation of Liability

Services are provided on an "as is" basis. We disclaim all warranties to the fullest extent permitted by law.

SeamlessTopup is not liable for indirect, incidental, or consequential damages arising from your use of the services.

11. Termination

We may suspend or terminate your account for violations of these Terms, suspicious activity, or legal compliance reasons.

You may stop using the platform at any time.

12. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria.

Any disputes will be resolved in the appropriate courts within Nigeria.

13. Contact

If you have questions about these Terms, please reach out to our support team.